The Furby Apps: Problems & Solutions

Eric October 27, 2013 274




I’ve become aware from the comments in other posts that a lot of people are having issues with the Furby apps (Both Furby 2012 and Furby Boom).  In this post I’m going to lay out all of the known information on the apps and what devices they are compatible with.  If I’ve missed something or you have any questions make sure to comment below! :)

 

Note: Keep in mind that the 2012 Furby app is not compatible with the FurbyBoom toys just as the FurbyBoom app is not compatible with the 2012 Furby toys.

 

Furby 2012 App

Furby 2012 App

What Apple devices does the 2012 Furby App work on?

Any iOS device (iPod, iPad, & iPhone) running iOS 4.3 or later. Due to hardware limitations, the app may not have full functionality on some older Apple devices.

Which Android devices will the app work with? (Note: Some functions of the app may work on other Android devices, depending on hardware limitations)

Additional Info:  While the app does work with the Kindle Fire HD, it is not compatible with the Kindle Fire (Two separate devices) because of hardware limitations.  There has been a misconception that Hasbro just refuses to create a Kindle Fire version of the app, this is not true.  The Kindle Fire simply isn’t a powerful enough device to run the app.

  • 1. Samsung Galaxy S2, S3, Galaxy Tab 2 10.1 & Galaxy Note.
  • 2. Amazon Kindle Fire HD
  • 3. Google/Asus Nexus 7
  • 4. Motorola Droid RAZR Maxx
  • NOTE: Device must be running Android OS 2.3.3 or later

Which languages are supported by the Furby App?

  • iOS: English, French, Mandarin, Japanese, Spanish, German, Dutch, Russian, Korean, Polish, Turkish, Portuguese, Itailan, Swedish, Norwegian, Danish, & Finish.
    Android: English

In which countries is the Furby App available?

iOS & Android – As of 6/1/13: Peru, Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, China, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hong King, Hungary, Indonesia, Ireland, Isreal, Italy, Japan, Republic of Korea, Latvia, Lebanon, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexica, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, United States, Uruguay, & Venezuala.

Serbia: Android ONLY

My mobile device/App will not communicate with Furby.

  •  Make sure there is minimal background noise, Furby focuses best in a quiet environment.
  •  Do not talk to Furby while you are trying to get it to communicate with your mobile device.
  •  Make sure Furby is not talking while you are attempting to communicate with your mobile device.
  •  Place your Furby on a flat surface, handling it makes it hard to communicate.
  •  BIG ONE – After the Ios7 update (on Apple devices) You need to give the app access to your microphone. (Settings – Privacy – Microphone – App Name – Select On.)

For more questions regarding the 2012 Furby app,  visit the FAQ Section at Hasbro.

FurbyBOOM App
furby-boom-130-5-s-307x512What platforms does the FurbyBOOM App work on?
Apple (iOS) and Google (Android).
 
What iOS devices will the Furby Boom app work with?
  • iPod 4th generation or newer
  • iPhone 4 or newer
  • All iPad models
  • iOS device must be running iOS 4.3 or later. Due to hardware limitations, the app may not have full functionality on some older devices.

 

 

What Android devices will the FurbyBoom app work with?

  • Samsung Galaxy S2, S3, Galaxy Tab 2, 10.1 & Galaxy Note 2
  • Google/Asus Nexus 7
  • Motorola Droid RAZR Maxx HD
  • Toys R Us Tabeo
  • NOTE: Device must be running Android OS 2.3.3 or later

Why do I see the Furby Boom App available in the Google Play Store, yet I continue to experience issues when downloading/using the app?

You are most likely attempting to use the Furby Boom app on a non-supported device, See above compatibility list.

My mobile device will not communicate with Furby Boom.

  •  Make sure you are using the correct app – Furby Boom.
  •  Make sure Furby is not talking while you are attempting to communicate with your mobile device.
  •  Make sure the volume is set to its maximum on the mobile device.
  •  If you have a case on your device, make sure the speakers are not blocked. Try removing your case and try again.
  •  Place your mobile device 3-5 inches from Furby for best results.
  •  Make sure there is minimal background noise, Furby focuses best in a quiet environment.
  •  Place your Furby on a flat surface, handling it makes it hard to communicate.
  •  BIG ONE - After the Ios7 update (on Apple devices) You need to give the app access to your microphone. (Settings – Privacy – Microphone – App Name – Select On.)

My Furby APP (iOS) crashes, what can I do?

  • Try restarting the app. If it does not restart properly, try completely shutting down the app, then restart. To do a hard shut down, follow the steps below as follows:
  • Single tap the “Home” button on the iOS device.
  • When the Home screen is displayed on the iOS device, double tap the home button
  • Push and hold the Furby app icon
  • Tap the red minus sign once it appears, hit the home button to return to the main screen.

My Furby APP (Android) crashes, what can I do?

Try restarting the app.If it does not restart properly, try completely shutting down the app, then restart.Steps may vary by device.The following general steps should be used as a guide to assist the consumer:

  •  From the home or menu screen, select the “settings” option.
  •  Select the “apps” or “applications” option.
  •  Select the “manage applications” option.
  •  Select the “Furby” App.
  •  Select “Force Stop”.

For more questions regarding the FurbyBOOM app,  visit the FAQ Section at Hasbro.

 

Hopefully this article will help many of you with your Furby app problems, and explain why some of your devices wont run the app.   Please post your comments/concerns below, and share your knowledge and experiences with us too!

 



274 Comments »

  1. Ulises October 30, 2013 at 3:28 pm - Reply

    Hello, Can I change the language of Furby boom to Spanish from settings of the APP? I mean if after converting the language he begins to speak in Spanish. Thanks!

  2. Lucía November 4, 2013 at 3:04 pm - Reply

    Hola. Vivo en Colombia y compramos un furby, este no se sincroniza con el ipad . Ya lo revisaron en Apple y el problema dicen que es de muñeco ya lo hemos cambiado dos veces y sigue el problema con quién podemos hablar paraque lo arreglen

    • Eric
      admin November 5, 2013 at 1:00 am - Reply

      Hello Lucia! Welcome to FurbyManual! :) – After the Ios7 update (on Apple devices) You need to give the app access to your microphone. ) On Ipad – (Settings – Privacy – Microphone – Furby App – Select On.). The app on ipad makes a sound that humans usually don’t hear, that is how it “talks” to the Furby.

      ——-

      Hola Lucia! Bienvenido a FurbyManual! :) – Después de la actualización Ios7 (en los dispositivos de Apple) Es necesario dar el acceso a la aplicación de su micrófono. ) El Ipad – (Configuración – Privacidad – Micrófono – Furby App -. Seleccionar On ). La aplicación en el iPad hace un sonido que los humanos normalmente no escuchan, que es como se “habla” con el Furby.

    • Edward Ortiz January 3, 2014 at 3:14 pm - Reply

      Hola Lucia, lo que pasa es que la aplicacion que necesita tu Furby es la Furby Boom App y no esta disponible en Latinoamerica. Nos han engañado! Esto no lo advierten antes de comprarlo.

    • lilipad March 19, 2014 at 4:45 pm - Reply

      Hola, a mi me funciona en la kindle HD. Hasta donde se, es en la unica tablet en Colombia donde se puede bajar la app Furby boom

  3. Kim November 7, 2013 at 6:10 am - Reply

    Thanks for your above info. We have another problem, however. We updated the furby boom app today to version 1.4, along with other apps on a Samsung galaxy tab2 and now the furby boom app won’t load. It freezes in the purple start screen. Any ideas? We are hoping to avoid deleting and reinstalling the app as dont want to loose progress. Hope you can help.

    • Eric
      admin November 8, 2013 at 2:02 am - Reply

      Try completely shutting down the app, also reset your device. Once it reboots, and you reload the app, it may start working properly.

  4. Ella November 7, 2013 at 9:26 am - Reply

    Thanks for the info. If you change iPads, will Furby boom change as well because of the move?

    • Eric
      admin November 8, 2013 at 1:35 am - Reply

      Nope, changing devices won’t affect your Furby’s personality. Using the app with your Furby for a while can change its personality over time though.

  5. Hannah November 10, 2013 at 2:59 pm - Reply

    Hvilke lande er furby booms ny app til rådighed i ?

    • Eric
      admin November 13, 2013 at 2:36 am - Reply

      “Which countries are furby booms new app available?”

      Anyone have the answer to this one? :o) I admit that I have no idea. Hasbro has posted what countries the original Furby app are available but to my knowledge they haven’t posted where the FurbyBOOM app is available.

  6. Pam November 13, 2013 at 7:39 pm - Reply

    I have downloaded the android furby boom app, but when scanning it won’t connect to furby boom

  7. Laura November 17, 2013 at 2:21 am - Reply

    I have a google slate android tablet
    Model Number LG-V909
    Android Version 3.1

    It will not communicate with my furby boom need help. I have searched the internet with no luck. Can someone please tell me the problem?

  8. Laura November 18, 2013 at 3:26 am - Reply

    I have downloaded this app but it will not communicate with my furby. I have a t mobile g slate running android version 3.1. Please help. What device have people used and actually got the app to work before I go out and get a new one?

  9. d hough November 18, 2013 at 8:59 pm - Reply

    My daughter has the Samsung galaxy tab 3 7inch will the woodwork with this??

    • Eric
      admin November 21, 2013 at 4:00 am - Reply

      Furbies don’t have hands, so they aren’t very good wood workers. ;o) The App should work fine with Samsung Galaxy Tab 3!

    • Susan McC December 9, 2013 at 12:53 pm - Reply

      Hi Can you please confirm if the app does indeed work with Samsung TAB 3 – I am about to purchase one to go along with Furby boom for my daughters Christmas.

      Thanks,

      • Eric
        admin December 11, 2013 at 2:02 am - Reply

        The FurbyBoom App is confirmed to work with Galaxy Tab 2 10.1 Although it doesn’t specifically say “Tab 3″. I’m betting it will work fine. To all visitors: Has anyone tried the Tab 3 yet?

        • Crazy Dad February 15, 2014 at 6:17 pm - Reply

          I have tried the Boom app with the Galaxy Tab 3 7 inch and there are problems. We had problems with the initial communication and there are a lot of problems starting the app. When the title starts to spin it tends to crash. I normally have to restart the tablet and wait for it to complete loading before running it. There are always problems running the app if YouTube was used prior to running Furby Boom.

  10. d hough November 18, 2013 at 9:00 pm - Reply

    *Will the app ……predictive text

    • Eric
      admin November 21, 2013 at 3:58 am - Reply

      The new one will next year. ;o)

  11. Ellen November 20, 2013 at 11:47 pm - Reply

    My daughters Furby 2012 has not been out of its box for 6 months, I have replaced the batteries and it is moving and eyes are alight, its mouth moves but no sound comes out? I have reset using the little reset button where the batteries go in but still no sound?? Any ideas??

    • Eric
      admin November 21, 2013 at 3:47 am - Reply

      Try all of the steps above and make sure the new batteries match (not two different brands). It may take a few tries sometimes, but it should work.

  12. James Ludwin November 23, 2013 at 6:00 pm - Reply

    I am having a similar problem getting boom android app to work. I can’t believe the nook hd + is not supported especially since it’s as strong as the kindle fire hd spec wise and not as locked down a device. I feel like I have been defrauded by Hasbro and I hav told them so. I doubt I’ll hear back though.

    • Eric
      admin November 24, 2013 at 5:30 pm - Reply

      I understand your frustration James, Hasbro really should expand on the devices the app will run on!

      • Julie Williams December 27, 2013 at 1:07 am - Reply

        I second that.

  13. gloria Ruiz November 24, 2013 at 2:40 am - Reply

    Buenas noches, estoy buscando informacion acerca de como hacer para que el Furby de mi hija tenga sonido, mueve los ojos y se mueve pero no se escucha su voz, tiene solo 4 dias con mi hija y no sabemos que paso, me podrian ayudar gracias
    Gloria – Medelli-Colombia

    • Eric
      admin November 24, 2013 at 5:13 pm - Reply

      Hola Gloria! A veces esto sucede, asegúrese de que las baterías están siendo fuertes y restablecer el furby (las instrucciones se encuentran en el artículo “Cómo solucionar problemas de Furby“. El restablecimiento debería solucionar su problema. Si el restablecimiento no está arreglando el problema, debe cambiar el Furby en el almacenar o llamar a atención al cliente de Hasbro y ver si lo intercambian para usted. Gracias por la escritura y la buena suerte!

  14. Alberto November 26, 2013 at 6:55 pm - Reply

    Hola buen dia, excelente página web. Seia posible que me comente el procedimiento para entender el nombre del Furby. Mi hijo tiene el Furby Boom, y entiendo que se hace desde la aplicación Furby Boom. Gracias adelantadas

  15. Juan November 27, 2013 at 10:06 pm - Reply

    Hola.
    Tengo un samsung galaxy xcover version android 2.3.6, tambien una tablet XPX version android 4.2.2 alguno de stos dispositivos es compatible con el furby?

  16. Audry November 28, 2013 at 3:13 pm - Reply

    Can I play my furby with surface microsof tablet?

  17. jkelemen November 29, 2013 at 4:59 pm - Reply

    I have a iPad and and iPod touch and 1 Furby Boom. Can I switch between the 2 devices with the same Furby?

    • Rhonda December 26, 2013 at 4:51 pm - Reply

      I am also wondering about this. We were able to connect to the ipod 4, but Furby won’t connect to the ipad now. Can 1 Furby connect to 2 devices?

      • Eric
        admin December 26, 2013 at 8:19 pm - Reply

        Im pretty sure you can connect your Furby to as many devices that you want, they will just keep separate info (like eggs, games etc). One device can have up to 3 Furbies attached at any time. You can delete a Furby from the app too, to make room if you ever need to.

        • Mark December 29, 2013 at 4:08 pm - Reply

          Do I understand that there isn’t any way of syncing all the data between devices, so that each device has the same eggs, furblings etc. ?

          • Eric
            admin March 11, 2014 at 11:44 pm -

            Hi Mark, I don’t believe there is a way to sync up furby data between other furbies. Unless you have a way to backup/restore your tablet.

  18. Laura November 30, 2013 at 8:28 am - Reply

    I just bought a Samsung Galaxy Tab 3 brand new. I hope these work with the furby boom and the app. If someone knows can they please tell me?

  19. Laura December 1, 2013 at 5:45 am - Reply

    My furby boom will not communicate with my samsung galaxy tab 3 either. Can some please help me maybe make a tutorial?

    • Traci December 2, 2013 at 7:54 am - Reply

      Laura, Please keep us posted of your progress if any with the Galaxy Tab 3. I just ordered 2 for my daughters along with 2 Furby Booms. Honestly if the app isn’t going to work with the tablets. I’ll return the Furby Booms as the app was the main draw for wanting the new Furby’s. How fun are the Furby Booms vs. Furby in your opinion with out the use of the app?

      • Eric
        admin December 4, 2013 at 12:07 am - Reply

        You shouldn’t have any problems with your Galaxy Tab 3, The software is where compatibility issues arise, as long as your device runs on Apple (iOS) or Google (Android) It is supposed to work fine! :)

      • Julie Williams December 27, 2013 at 1:12 am - Reply

        I’ve tried 2 Furby Booms on my Samsung Galaxy Tab3 7in. The app loads fine but the Furby’s only scan intermittently. My children are very upset and I’ve advised them that they are not compatible. I’ve also tried to scan the Furby’s with my Asus Transformer Pad. Though the app loads they won’t scan at all. I’m convinced that buying the Furby Booms were a very poor investment since they are obviously incompatible with many tabs out there. Poor form Hasbro.

  20. Laura December 1, 2013 at 11:07 am - Reply

    I have heard there are ways to get the golden egg without the furby boom can someone tell me how please?????

    • Eric
      admin December 1, 2013 at 5:01 pm - Reply

      I could be wrong, but I think you need the interaction of a FurbyBoom to find the golden egg. :)

  21. Jenn December 2, 2013 at 4:05 am - Reply

    I have the kindle fire hd will the app work it is the 8.9 screen one??

    • deborah December 22, 2013 at 8:45 pm - Reply

      Yes. It works fine with mine. Still trying to get it to work with my ipod 5 though. Won’t sync.

  22. Daniel December 2, 2013 at 9:07 am - Reply

    Is the Furby Boom app available in Sweden? If not, when Will it be? Reason i’m asking is because I recently bought two furby boom as christmas presents for my kids when i was in USA.

  23. Kris louth December 3, 2013 at 1:09 pm - Reply

    The furby boom works on my iphone 3 with iOS 6 update

  24. Andy December 3, 2013 at 1:40 pm - Reply

    Which versions of Kindle Fire will work with Furby Boom app? Will it work with Kurio tablets? Does the device need to have a camera for the app to work?

    • Eric
      admin December 4, 2013 at 12:03 am - Reply

      Hasbro’s website says the “Kindle Fire HD” is compatible, but the regular Kindle Fire is not. I don’t believe a camera is needed for the app to work.

      • Mark December 30, 2013 at 12:24 pm - Reply

        Do you know if there’s any way to scan a code if you’re playing on a device with no camera? for instance, taking a picture of the code and importing it somehow? My kids are playing on an old iPad without one.

  25. Andy December 4, 2013 at 2:33 am - Reply

    Will the app work with Kurio or Tabeo e2 tablets?

    • Eric
      admin December 4, 2013 at 2:55 am - Reply

      Only if they use Apple or Android operating system :)

  26. Jose Francisco December 4, 2013 at 8:45 pm - Reply

    Hi there, I bought a Furby Boom in the US. My Apple account is set up in Spain. I cannot download (i cannot even find!) the Furby Boom app from the App Store. I can only download the Furby 2012 app. Is it because I am in the Spanish app store? should i set up an American account then?

    • Eric
      admin December 6, 2013 at 5:58 pm - Reply

      Im not sure if you need an American account, it seems like the apps should be available to all? Try downloading from here –>

      If given out this link a few times recently, someone let me know if this works for you! Thanks! ;O)

  27. Marjolein December 5, 2013 at 11:03 am - Reply

    I have a furby boom from America , but I can’t download the app from the Google Play store .
    When I try to download it I keep getting the message its nog availeble in my country . I live in the Netherlands . I have a samusung galaxy tab 3 7 inch.

    Can anyone tell me what am I doing wrong ?

  28. Jhanique December 5, 2013 at 8:39 pm - Reply

    Hello,

    I purchased the FurbyBoom a couple weeks ago and only after realized that I cannot download the app on my iphone as it is not available in my country store (Trinidad and Tobago).
    My question is: is there any way around that? How can I get the app?

    Please help.
    Thank You!

  29. Jane December 6, 2013 at 4:06 pm - Reply

    My device just wont connect to the furby. Is Galaxy note 2 able to connect? Please advise. Thanks

    • Eric
      admin December 6, 2013 at 5:33 pm - Reply

      Well according to Hasbro, the below Android devices are compatible. Are you running OS 2.3.3 or newer?

      ★Samsung Galaxy S2, S3, Galaxy Tab 2 10.1 & Galaxy Note 2
      ★Amazon Kindle Fire HD
      ★Google/Asus Nexus 7
      ★Motorola Droid RAZR Maxx HD (except model XT926)
      ★Toys R Us Tabeo
      NOTE: Device must be running Android OS 2.3.3 or later

  30. Maria
    Maria December 7, 2013 at 8:08 pm - Reply

    I have two furbys: one teal and one magic black. I got the teal one to work with the app on Samsung tab 2 but I can’t get the black one to work. I also tried with the app on Samsung note 3 and still did not work. Any advise? Thank you.

    • Eric
      admin December 8, 2013 at 11:43 pm - Reply

      Both of those devices should be able to run the App, it seems to be hit or miss sometimes with the Android devices. The only tips Hasbro has to offer are:

      1. Make sure you are using the correct app – Furby Boom.
      2. Make sure Furby is not talking while you are attempting to communicate with your mobile device.
      3. Make sure the volume is set to its maximum on the mobile device.
      4. If you have a case on your device, make sure the speakers are not blocked. Try removing your case and try again.
      5. Place your mobile device 3-5 inches from Furby for best results.
      6. Make sure there is minimal background noise, Furby focuses best in a quiet environment.
      7. Place your Furby on a flat surface, handling it makes it hard to communicate..
      Good Luck!

  31. Alex December 8, 2013 at 8:43 pm - Reply

    Hi! I just bought the furby party rockers and I can’t seem to do anything with it. Does the Furby app work with it? I also cannot turn it on after putting the batteries in. I have an IPod 5th gen and was wondering if this device works with the app.

    • Eric
      admin December 8, 2013 at 11:40 pm - Reply

      Hey Alex! Theres no on/off switch, just put in batteries and it should just come to life. Party Rockers mouths don’t move like the larger Furbies so the only way to feed them is using the app. Even if you never feed them, they will be ok. You’ll want to use the FurbyBoom app with Party Rockers. The app will work with the IPod 4th generation and newer, so you shouldn’t have any problems! :) Enjoy your Party Rocker!

  32. federico December 9, 2013 at 1:54 am - Reply

    Hola, comprè para mi hija un furby boom, mi cuenta esta radicada en Colombia y para este pais esta disponible la app Furby, que no funciona para todas las aplicaciones del FurbyBoom, la app FurbyBoom! està disponible en USA. Si mi cuenta es de Colombia, como puedo obtener la app FurbyBoom!???
    Gracias

  33. Dad Jesse December 9, 2013 at 7:06 am - Reply

    My daughter changed the language in the Furby Boom app to Japanese, how do I change it back to English?

    • Eric
      admin December 11, 2013 at 2:18 am - Reply

      Hi Dad Jesse, when you open the FurbyBoom app, there is a little Gear icon on the bottom left of the screen, click that, then click Advanced Settings, Then on Change Language. Hope that helps! :)

  34. federico December 10, 2013 at 12:47 am - Reply

    Hola admin, gracias por la respuesta. El link de Apple funciona solo para cuentas de USA. Mi cuenta es de Colombia, luego no me la deja descargar. Que debo hacer??

  35. Sterling December 11, 2013 at 7:48 am - Reply

    My wife just purchase a Furby Boom and was going through collecting and hatching eggs and playing the games but it seems like every time she hatches an egg for the Gold room with the Rollercoaster all of the Furbys end up in the bottom left window and she cannot click on any of them. When she only had 1 she could tap on it and it would show her the Furby but now that she has 3-4 in the same window nothing happens when she taps. – Is there a fix for this?
    Has anyone run into this before?
    Any advise?
    Thank you.
    FYI she is using an iPad

  36. Marty December 11, 2013 at 12:19 pm - Reply

    hi there do the furby 2012 apps work on the ipod touch 1st 2nd and 3rd generation could u tell me plz

    • Eric
      admin December 12, 2013 at 1:56 am - Reply

      Sorry it only works with iPod 4th generation and newer.

  37. Janelle December 12, 2013 at 11:18 am - Reply

    Does the Furby Boom work with iPad mini?

    • Eric
      admin December 14, 2013 at 3:07 am - Reply

      Yes! It sure does! :)

  38. Mau December 12, 2013 at 6:51 pm - Reply

    Hi, I want to know if I can change my Furbys language from english to spanish. Thanks!

    • Eric
      admin December 14, 2013 at 3:07 am - Reply

      You can change the language in the FurbyBoom app, when you open the FurbyBoom app, there is a little Gear icon on the bottom left of the screen, click that, then click Advanced Settings, Then on Change Language.

  39. Osvaldo December 13, 2013 at 2:39 am - Reply

    Dear all

    We have bought a FurbyBoom on the internet but in Colombia it is not possible to download the FurbyBoom app for Apple device. How and where we can find the apps for Apple device ?

  40. Karen December 13, 2013 at 2:06 pm - Reply

    dear admin,
    we’re from Belgium and we bought a furby boom via Amazon US. Unfortunaltely, no app for the furby boom in the apple store is available in our country. only the “general” furby app. Any suggestions please?
    KR,
    Karen

    • Eric
      admin December 14, 2013 at 3:02 am - Reply

      Unfortunately the Boom app is not available in all Countries. Hopefully they will be available in more places soon. I’m researching a way to import the US app to devices in other countries. I will post an article once I get it figured out.

  41. Danubia December 14, 2013 at 8:20 pm - Reply

    Minha filha ganhou hoje um furby boom, tenho o aplicativo furby boom em um aparelho motorola razr d1 que a principio esta funcionando normalmente, sendo que não consigo de forma alguma escanear o furby já tentei de varias maneiras, estamos decepcionadas, pois, ela esperou tanto, por ele só que não escanea e não tem como brincar….alguém sabe me dizer o que fazer…obrigada

    • Eric
      admin December 15, 2013 at 5:16 pm - Reply

      Hi Danubia, Hasbro says the app will work on the “Motorola Droid RAZR Maxx HD (except model XT926)”. Make sure your Razr is the “Max HD”. If it is, then follow the instructions I posted for Joel and it should work. Thanks!

  42. Ashly December 15, 2013 at 11:21 pm - Reply

    Hello .. I have a Samsung s4 and a galaxy tab 8.1 and have tried to connect my daughter’s furby boom to both with NO SUCCESS. .. it is very frustrating and I’m not sure what to do… do I need to take the furby back to the store? Because apparently my two devices are not listed above as compatible…

  43. chemini December 17, 2013 at 7:13 pm - Reply

    please help, installed furby boom on galaxy s3mini, all seems ok, communicates etc, but screen goes completely dark , all she can see is a black screen, sound is there, and it is only when playing, can see settings and start up options etc, tried uninstalling and trying again, to no avail, a rather frustrated little girl on my hands here, please help

  44. Amy December 17, 2013 at 11:58 pm - Reply

    I am on my third android jelly bean google play store tablet & cannot get furby boom app to link with furby .. Works fine on iPad but not android tablet (archos 80 cobalt trying at the moment) .. It states android device will work ? Please help its a Christmas present & im at the end of my tether now .. 3 adults , 3 tablets , hours and hours of time & lots of money later .. Please help!

    • Eric
      admin December 19, 2013 at 9:54 pm - Reply

      Did you turn the android device upside down (where the mic is facing Furby)?

  45. Shannon December 18, 2013 at 11:56 pm - Reply

    I have a iPhone 5c and a iPod touch 4 and have tried to connect my daughter’s furby boom to both with NO SUCCESS. .. it is very frustrating and I’m not sure what to do…they will not connect her furby or scan her codes into the app I have followed the step you listed above with no luck. What else can I try in order to make this work

  46. erick December 19, 2013 at 3:44 am - Reply

    tengo un celular samsung minigalaxy

  47. Orit December 19, 2013 at 11:40 pm - Reply

    I am so upset: furby boom app is not available in Israel and I have already bought my furby for xmas. Will furby boom interact with the old furby app?:((

  48. David December 20, 2013 at 11:44 pm - Reply

    Hi,

    I received a Furby from a familymember of the Netherlands.
    But we live in Spain. Reading from the box it says that it talks Furbies and Dutch.
    Is this so? Or if we speak Spanish to it it will start learning Spanish?
    Or is there a way to reset/confugur it so it will talk Spanish?
    There must be a way to resetthe language and select a new one! Or would Hasbro be the first company tom ake toys for each country???
    Please advice/help

    Kr,

    David

    • Eric
      admin December 21, 2013 at 5:32 am - Reply

      Hi David, I’m actually not sure if a Furbys language can be changed. If there’s a way, I’ve never been able to find information on it. Does anyone know if this is possible?

  49. corrales December 21, 2013 at 3:15 pm - Reply

    Hello, We have bought a Furby Boom from Amazon.com and now have it in Spain. I can’t seem to download the app here. I know this is a repeat of previous questions but can anyone help, Christmas is just around the corner!!!!

  50. Mr J December 22, 2013 at 9:06 am - Reply

    The furby boom app is NOT compatible with the New kindle fire HD. There is no mic on this.

  51. Stephanie December 23, 2013 at 1:42 am - Reply

    I’m using a Nextbook will that work??

  52. Amber December 23, 2013 at 7:47 am - Reply

    So I guess if you download the game and the screen stays black its not compatible with the phone??

  53. Dan December 23, 2013 at 11:02 pm - Reply

    I have an app star tablet on android 4.0 and when I open the app it says it needs to download another file and fails every time, any ideas on this?

    • Eric
      admin December 24, 2013 at 3:38 pm - Reply

      Hi Dan, I’m not sure if the AppStar tablet is compatible, although its not listed as a compatible device with Hasbro (You’re the first to bring this one up!). Does your tablet have a microphone? (it would need one) If there’s no mic, the software that drives a mic could cause issues.

  54. Heather C December 24, 2013 at 5:45 am - Reply

    I have a Kurio7. I downloaded the app but then it says it needs to download a file and says try again or home. When I press try again it says ‘download failed could not find resources’ any idea what could be wrong?

    • Eric
      admin December 24, 2013 at 3:20 pm - Reply

      Hi Heather, I don’t think the Kurio is compatible with the Furby App. :(

  55. cnunez December 24, 2013 at 11:46 am - Reply

    Hola, en Peru (America del Sur) la app Furby Boom, no esta disponible. Agradecere me indiquen que solucion tengo y si es posible que se pueda descargar en una Galaxy Note8.
    Felices fiestas.

  56. Frustrated December 24, 2013 at 4:26 pm - Reply

    Can I switch ipads with furby boom. My son paired my daughters boom to his ipad. Want to switch boom to her ipad. Is this possible?

    • Eric
      admin December 25, 2013 at 3:13 am - Reply

      He’ll need to pair with his ipad and start over with any games/eggs etc that hes played. Theres not a way to transfer the info. He can just give the Furby the same name he gave it on the other pad.

  57. Greer December 25, 2013 at 1:26 am - Reply

    Santa sent a furby boom, we have downloaded the app and it tells us to go to Settings – Privacy – Microphone – Furby App – Select On. Only problem is that the Furby App doesnt display there to turn it on :(

    • Eric
      admin December 25, 2013 at 3:12 am - Reply

      Its probably telling you to go activate your microphone in your iPhone/iPad settings so that it can pair with your Furby.

  58. Kris December 25, 2013 at 4:34 am - Reply

    Hi Greer, i am having problems connecting the ipod touch 4th gen to a furby boom. I am sure it is a 4th gen and so should be compatible. I also saw people recomending to go to iphone settings but i think that only applies to ios 7 and later. Up until that version you didnt have to give permission for apps to use the microphone.

    Anybody any other tips? I have tried the hasbro check list, the check list on this site but it still doesnt connect.

  59. Kris December 25, 2013 at 4:41 am - Reply

    I just realised on the 4th gen ipod touch the microphone is actually next to the camera on the back (not the screen side). You can see a very small hole next to it. I imagine that the problem is the app expects the mic to be at the bottom with the speaker. Ill have another go but try some different angles rather than the one the app tells you to try.

    Anybody else had any luck with Ipod touch?

  60. newfurbyuser December 25, 2013 at 7:36 am - Reply

    Santa just brought a Furby Boom & we now realise that our Go Clever tablet may not be compatible. AARRGGHH!!! We have downloaded the Furby Boom App successfully but like many other users, it will not scan. Tried all morning. Attached up speakers to tablet & still won’t work. What can we do? Is it just not compatible????

  61. sean here December 25, 2013 at 9:56 am - Reply

    I had problems with the Samsung tab 3. App wouldn’t run. Got it working by going into applications – force stop and then clear all the data. Then restart app. Hope it helps ..

  62. Kris December 25, 2013 at 10:16 am - Reply

    I was right – definatley would not recomend using an ipod 4th gen with a furby. You have to hold the phone vertical so the mic on the back picks up the furby sound and so the furby can hear the sound from the ipod speaker… my daughter soon got arm ache and got bored of that..

  63. Dissapointed December 25, 2013 at 11:00 am - Reply

    I got a furby boom for christmas, but it wont scan! on my ipod 4 i have tried everything

  64. pissed customer December 25, 2013 at 11:08 am - Reply

    I can confirm the app does not work on the galaxy tab 3 7″ , i want my (expletive deleted) money back asap

  65. Kecnub December 25, 2013 at 12:06 pm - Reply

    Hello, I have bought the new Furby, however it is still not possible to download an FurbyBoom app even at AppStore nor at GooglePlay. It seems that the App is not available in our country (the Czech Republic). We hope that you will make available the App on Christmas, unfortunately that was not the case… Please, could you tell us WHEN the App will be available in Czech Republic??!!
    As we have an older Furby (with the older App…), there is not so much fun with a new Furby without the App :-(
    Thank you very much,
    Nitram

    • Eric
      admin December 26, 2013 at 9:15 pm - Reply

      Hi Nitram, I don’t work for Hasbro, so I dont know when the app may be available in the Czech Republic. I have read that Hasbro is working on expanding the app to other countries but I dont know a time frame. Wish I could be more help! :(

  66. elodie December 25, 2013 at 12:32 pm - Reply

    Le furby est compatible avec le Samsung galaxie s3 ? Je n arrive pas a connecter le furby au téléphone

  67. Cazdelabbie December 25, 2013 at 12:41 pm - Reply

    We have got 2 furby booms. One got scanned in no problem at all. The other won’t scan at all . We have tried all the solutions but nothing is working. Is the furby faulty ?

  68. Elmer Z December 25, 2013 at 12:48 pm - Reply

    Hola mi hija tiene un furby boom pero no se puede descargar la app para furby boom para Peru, solo esta disponible la app Furby. Cuando tendran la app furby boom para latinomaerica especificamente para peru. Tengo Ipad y un Rzr motorola para descargar la app.

  69. Helen Hope December 25, 2013 at 2:06 pm - Reply

    Good Morning…We have a new Furby Boom in Colombia and are unable to download Furby Boom APP. It is christmas morning….so we would appreciate any advice on how to do this to Samsung tablets (ATIV PC) and Phones G3. Thanks and Merry Christmas.

  70. Janixa December 25, 2013 at 2:56 pm - Reply

    The furby boom app is not functioning properly on my daughters nextbook 8. It scans but then the screen goes black. Sounds work just can’t see what’s actually going on.

  71. Sally December 25, 2013 at 3:10 pm - Reply

    Hi, I have read the comments, followed the instructions and my new furby boom is still not connecting with the app!! I have an android phone Please help…

  72. Moises December 25, 2013 at 3:57 pm - Reply

    Hi Everyone, we just get a new Furby BOOM for our daughter, but as the Colombian and Trinidad persons said, we have the same situation for downloading the app here in Dominican Republic. We already try the links you (Admin) posted here, but it keeps saying the same “This app is not available to this country”. Please help us to get Furby BOOM working for my daughter. Don’t get me wrong, it dances and sings, but nothing else.

  73. anna December 25, 2013 at 3:59 pm - Reply

    PLEASE HELP, installed furby boom on Samsung galaxy s3mini, all seems ok, communicates etc, but screen goes completely dark , all i can see is a black screen, sound is there, and it is only when playing, can see settings and start up options etc, tried uninstalling and trying again, please help

  74. Kary December 25, 2013 at 4:16 pm - Reply

    Hola, mi hijo está Navidad le trajo un Furby boom, tenemos una tabla Samsung Tab 3 y no logro sincronizar el Furby con la app, ya realice los pasos q indican no hable, no haya ruido la distancia y sigue igual, q otra cosa puedo hacer gracias

  75. Jen December 25, 2013 at 7:14 pm - Reply

    Hello!

    We purchased the Furby Boom and Angry Birds Telepods for Christmas but didn’t realize that we needed a certain tablet. We’re looking for a tablet.

    I see that the Asus Google Nexus 7 tablet is compatible for the Furby Boom and Telepods apps. Is this both the first and second generation Google Nexus 7
    tablets? Since the Google Nexus 10 is basically the same as the Nexus 7 (except larger), will the Nexus 10 tablet work?

    Thanks!

  76. Craig McNeil December 25, 2013 at 8:38 pm - Reply

    Hi. Purchased 2 Furby Booms for my girls, one works ok, the other keeps emitiing a high pitched beep (definately not Furby talk) every 60 seconds or so.
    Have replaced the batteries, and even swapped with the batteries from the functional Furby.
    The one that beeps does kinda work, but seems to go to sleep fairly quickly.
    Any ideas folks? Refreshed many times, still no joy.

  77. diane portello December 25, 2013 at 9:10 pm - Reply

    Why can’t I download the furby boom app in malta ? If there a way I can get it ?

  78. Allyssa December 25, 2013 at 9:11 pm - Reply

    I downloaded the app, but every time I try to use the toilet part, or play the football game it freezes and I have to restart my phone

    • Eric
      admin December 26, 2013 at 8:48 pm - Reply

      Hi Allyssa, if you are using a phone that isnt on the “compatible” list with Hasbro, it may only partly function the way its supposed to. You could try shutting down the app (so its not open in the background) then reopen it and try again. This may help!

  79. Jaquara December 26, 2013 at 5:24 am - Reply

    Hi, We brought our daughter a furby boom for xmas and downloaded the app and got it going yesterday for her. When the app turns on it says play and you push play and it goes straight to the shower and when you push home it goes straight to the 1st page where you choose which furby to use.. We can’t get it to go to the home page to chose to play or feed or shower. Is there something we’re doing wrong or something wrong with the app?? Very new to this :)

    • Eric
      admin December 26, 2013 at 8:46 pm - Reply

      Hi Jaquara, go into the app and delete your Furby’s profile from it, then delete the app itself. Re-install it and start over. It sounds like something has gone wrong. Presuming your device is compatible with the app, this should help.

      • Jaquara December 27, 2013 at 5:18 am - Reply

        Thanks will try that :)

  80. Kate December 26, 2013 at 12:41 pm - Reply

    Bought two furby booms, and two identical tablet devices for xmas. Got one to scan a furby, which is linked up and beig played with, but the other wont scan. App works fine, on its own. Had to hold tablet up a bit on scanning the first, as microphone is at bottom rear, doing same on the next furby with no avail. No covers over microphone. Tried everything. Is there a spot on the furby that has a high volume receiver that I could aim tablets mic at? Put volume to max on tablet too. I know Im doing something right as it worked on other! Please reply, via e mail if possible….or on here if you cant by e mail. JUST REPLY SOON! Pulling hair out on Boxing Day….

    • Eric
      admin December 26, 2013 at 8:39 pm - Reply

      Hey Kate! Don’t pull out your hair! Wigs aren’t cheap! ;)
      You want the Mic end of your device pointed at the lower belly area of the Furby. Try resetting that pesky Furby (and the app too, totally shut it down so its not running in the background, then reload it and try again.

  81. MotherOf5 December 26, 2013 at 3:17 pm - Reply

    I downloaded the app today at my work. My three oldest have received a Furby Boom for Christmas. Can all three use the same app? Of course I can’t download the same app multiple times. Just trying to figure out if I need to prepare for a fight when I get home.
    The app downloaded fine, just couldn’t post a question in the forum I was reading earlier.

    • Eric
      admin December 26, 2013 at 8:33 pm - Reply

      Hi MorherOf5! Yes! In The Furby Boom app can have up to 3 Furbies synced to it. Works out perfect :)

  82. luis December 26, 2013 at 4:50 pm - Reply

    hola, mi hija recibio de obsequio de navidad un furby, yo descargue una aplicacion en play store sin ningun problema pero intento descargar furby boom app y me dice q no es compatible con mi pais… como hago para descargarla??? soy de venezuela

    • Eric
      admin December 26, 2013 at 8:21 pm - Reply

      Hi Luis, Since the app is not yet available in your country, the only thing you can do is try to “sideload” the app onto your device (see my article about Side-Loading HERE)

  83. Anjee December 26, 2013 at 6:16 pm - Reply

    Hi I need urgent help!!! I got my daughter a Furby Boom for christmas. I attempted to search for the app at the app store and nothing comes up (she has an iPad mini)…I tried getting it on my S4 and it says the app isn’t available for my country (Trinidad & Tobago) What can I do????? Any help you can provide will be greatly appreciated!

    • Eric
      admin December 26, 2013 at 7:46 pm - Reply

      Hi Anjee, Since the app is not yet available in your country, the only thing you can do is try to “sideload” the app onto your device (see my article about Side-Loading HERE)

  84. Sophie December 26, 2013 at 7:03 pm - Reply

    My furby boom was connected to the furby boom app, worked fine yesterday but today is saying that my furby is not bee-toh .. It is, what can I do? Seems like a waste of money if I now cannot connect to the app :(

    • Eric
      admin December 26, 2013 at 7:42 pm - Reply

      Hi Sophie, there are all kinds of crazy things happening with the Furby app. Theres not much that can be done other than to completely shutdown the app and reload it, delete it and re-install it and /or Reset your Furby.

  85. Joey December 26, 2013 at 7:14 pm - Reply

    Hello! My family brought me one of the new furby booms from london to south africa for christmas… they got me the pink, black and blue triangle one…loved it!! But now I am very disappointed… when I went to google play store to download the new furby boom app it said that the app isnt available in my country??? Its the internet, why wouldn’t it be available in south africa…? Please could you guys fix this? I cannot leave a comment in play store without downloading the app.. and i cant download the app because its not available in my country…. please help!

    • Eric
      admin December 26, 2013 at 7:39 pm - Reply

      Hi Joey, Since the app is not yet available in your country, the only thing you can do is try to “sideload” the app onto your device (see my article about Side-Loading HERE)

      Hopefully Hasbro will be making the app available to more countries soon!

  86. Kecnub December 26, 2013 at 8:51 pm - Reply

    Hello Furby, even you did not respond to my question (maybe you still try to find out where the Czech Republic is :-)) I tried the “sideloading” you recommend in a few answers after my question. Finally I found the .apk file, download it and successfully installed the new Furby application! However, when I run the App, it runs and tells me that I can not download some additional files since I did not purchased the App (“Download failed because you may not have purchased this application”)… I tried to download some other versions of the .apk file available at internet but with the same result :-(
    Do you have some other solutions?
    Thank you,
    Nitram

  87. Robert woodcock December 26, 2013 at 9:56 pm - Reply

    I bought a furby boom for my daughter for Christmas, her great aunt kindly at expense payed for a samsung gallaxy tab 3 tablet, can anyone please tell me why it won’t work, the app just freezes on loading!!!! It works ok my sony experia t. ?.. Not happy !!!

    • Eric
      admin December 26, 2013 at 10:45 pm - Reply

      The app is “supposed” to work with the Samsung Galaxy S2, S3, Galaxy Tab 2 10.1 & Galaxy Note 2. It seems only natural that it should work on the Tab3 even though Hasbro doesn’t list it. I think the Tab3 came out after the FurbyBoom app (thats why its not listed). The hardware seems to have everything needed to work with the app. Have you tried deleting and re-installing it?

    • Mom December 27, 2013 at 12:11 am - Reply

      We also gave a Furby and a Samsung Tab 3 for Christmas. Work OK for a couple of hours, but now hangs — black screen little egg at the bottom. Reset the app and the data as suggested, which got us a little further — to the launch video, but hen hung at the same black screen. This is frustrating. OS level is 4.1.2. Any tips — it was a real fav when it worked.

      • Eric
        admin December 27, 2013 at 5:16 am - Reply

        Hi Mom, I’ve had several users tell me that they are having the same problem with their Tab 3′s. I’m not entirely sure that the Tab 3 is compatible, but I would try the “Force shutdown” of the app (so that its not running in the background). Then restart it and see if it works right. If not, completely delete the app and re-install it and see if it works.

        • Mom December 27, 2013 at 7:14 pm - Reply

          Yup — did all that — no success. Sigh. Have one disappointed child.

  88. danielle December 26, 2013 at 11:11 pm - Reply

    I have a galaxy s3 mini when will I be able to use the app for my furby boom

    • Eric
      admin December 27, 2013 at 5:21 am - Reply

      Hi Danielle, I wish I had an answer for you!

  89. Frusterated December 27, 2013 at 2:03 am - Reply

    I have tried everything to get the Furby Boom to scan on my daughters iphone 4 and ipod 5. I have pointed the mic to its tummy, shut it all down, turned up volume, all suggestions made do not work. Can someone tell me what to do??

    • Eric
      admin December 27, 2013 at 5:10 am - Reply

      It was suggested by one of our visitors to turn the phone backwards and point the microphone end at Furby instead of the speaker end. This has apparently had some success with some people.

  90. Liliana December 27, 2013 at 4:25 am - Reply

    I live in bogota colombia. I need your help I got 2 furbys boom fir my twins daughters and is not possible to get the app. Is there any way that you can help us to get it. I contact hasbro and they said that the app is not available here and may never be!! How can we get it? I’m very disappointed and sad with this, specially after spending so much money. Pls your help will be very much appreciated! Thks

    • Eric
      admin December 27, 2013 at 5:02 am - Reply

      The only solution I can come up with is for you to try SideLoading the app. I wrote an article on this ->>Click here

  91. nessa December 27, 2013 at 9:43 am - Reply

    I am trying to get the boom app to work on my Samsung tab 3 and nothing, we also tried on my daughters kindle fire, any advice? It does download on the Samsung but not on the kindle, but it won’t run on the Samsung

    • Eric
      admin December 29, 2013 at 4:29 am - Reply

      Hi Nessa, The Tab 3 and the Kindle Fire are both not supported by the Furby app. :( I’m not sure why, but I hope Hasbro is able to make those devices compatible in the near future!

  92. Steve December 27, 2013 at 11:59 am - Reply

    Hi, if asus nexus7 works, other asus devices should work but having issues connecting to me173x (memo pad hd7) what do we do, it connects to htc one phone.. any advise would be appreciated

  93. Inessa December 27, 2013 at 12:32 pm - Reply

    The Furby Boom App cannot be downloaded in Malta. Can you please advise when the application will be available? Thanks

  94. cheryl December 27, 2013 at 12:51 pm - Reply

    The furby boom app does not work with nextbook8″ tablet all you get is a small bubble with the pic of your furby in it and the rest of the screen in black. also the app doen not work on the galaxy tab 3 7″ will not even take you to the start screen gets stuck even before it starts. Installed and uninstalled many times will not work

  95. Kevin December 27, 2013 at 2:13 pm - Reply

    Boom App installs and runs fine on ASUS MeMo Pad HD 7 that my daughter got for Christmas with her Furby Boom, but the thing will NOT scan it. Just keeps saying to retry. I feel like we’ve tried all of the tricks and suggestions (out of case, slightly elevate w/ speaker pointed at belly, varying distances, forced App shutdown, volume maxed, furby reset, latest system update for tablet). don’t know what else to do…are the App developers working on ay fixes?

    • Eric
      admin December 29, 2013 at 4:12 am - Reply

      Have you tried pointing the microphone end towards the Furby instead of the speaker end? Some members have had luck doing that! :)

  96. festivefurby13 December 27, 2013 at 3:40 pm - Reply

    HI! I have a festive sweater furby boom and the eyes don’t always match the things she is saying. Should I be worried about this?

  97. mauricio duran December 27, 2013 at 3:43 pm - Reply

    Hola quiciera ayuda, le compre a mi hija un furby en este AÑO EL 2013 y tengo un ipad 2, bajamos la aplicacion pero no funcionan todas las cosas.
    lo principal el traductor no funcuiona, no calibra con el furby y algunasw cosas no funcionan, como algunas comidas y bebidas aaahh y el cambiador de voz taMPOCO

    • Eric
      admin December 29, 2013 at 4:06 am - Reply

      Hello Mauricio Duran, Reboot your iPad and try it, if it still isnt working correctly then Delete the app from your iPad and re-install it. It seems like something did not install properly. Lastly You need to give the app access to your microphone. (Settings – Privacy – Microphone – Furby Boom App – Select On)

  98. Maricar December 27, 2013 at 5:04 pm - Reply

    We bought our furby boom in Hong Kong. We’re from the Philippines and we’re not sure if the language is furbish or mandarin. We chose English language in the furby boom app. Will it automatically speak in English?tnx

    • Eric
      admin December 29, 2013 at 3:57 am - Reply

      Im not sure if the Furby will speak English, but the writing in the app will.

  99. Robin December 27, 2013 at 5:06 pm - Reply

    My daughters got Furby booms and The Tablet pc by Chromo which uses android 4.1.1. The furby worked for a while and is working for one of my daughters the other one can get hers to scan but then the app gets stuck with a little circle at the top and a picture of her Furby. We have deleted that app and reloaded it a couple of times but the same things keep happening. Any advice?

  100. Bev December 27, 2013 at 5:47 pm - Reply

    I have two upset children after getting furby books
    For Christmas and thinking they could use them where their new asus memo pad tablets, to find
    That they’re not compatible. It doesn’t say anywhere on the box what tablets can be used it only states the
    App can be downloaded from the google
    Play store. I am not too
    Happy either as my children cannot play with them
    Properly and the shop won’t take
    Them back because they’ve had batteries installed.
    Can you tell me if/when they’ll be supported by other tablets. I really wouldn’t recommend
    Them at all right now. They’re a lot of money when they can’t be used properly

  101. Carlo December 27, 2013 at 6:50 pm - Reply

    I cant seem to find the furby boom app for my ipad. I type furby boom in the searchbar but nothing Appears . Can you pleasehelp me.

  102. lolita December 27, 2013 at 10:38 pm - Reply

    In which countries is the furby boom app available? I’m from El Salvador

    • Eric
      admin December 29, 2013 at 3:33 am - Reply

      I’ve never seen a list from Hasbro of which Countries can get the app. It is something they should post though for sure!

  103. Lisa December 28, 2013 at 10:33 am - Reply

    My daughter got a furby for Christmas and tried to scan to her Samsung tab 2 but it doesn’t connect. Why is this happening when I am following all the correct things that have been said on this link. And if this is Been happening a lot why hasnt Hasbro done something about this problem??

  104. Karen December 28, 2013 at 2:11 pm - Reply

    I have a Motorola RAZR M with Android version 4.1.2 The Furby Boom connects as I can see the picture come up, but the rest of the screen is black, and just stays that way. Could that be because the Motorola RAZR Maxx is supported and not the RAZR M? I have tried stopping and restarting the app. I have also uninstalled and re-installed the app.

    • Eric
      admin December 29, 2013 at 3:18 am - Reply

      Hi Karen, You are exactly right, there is support for the RAZR Maxx HD, but not for the RAZR M. ;(

  105. Ange December 28, 2013 at 5:11 pm - Reply

    Hi my daughter has a Sony Xperia micro model number ST23i running android 4.0.4.
    We have downloaded the app which starts fine and loads ect even scans Furby Boom but then wont do anything else as the pixels ect break up can anyone help please?
    Thanks

    • Eric
      admin December 29, 2013 at 3:16 am - Reply

      Hey Ange! The version of Android you are running is good, but the device is not compatible. A lot of times there are devices that can install the app and will will even work (a little) then crashes.

  106. Linzi December 28, 2013 at 5:43 pm - Reply

    When i try to open my Furby Boom app it says another device needs to be downloaded and when i click continue it says : The additional file for Furby Boom could not be downloaded. Press retry to try again or cancel to exit program. it says it can’t find the resources.

    • Eric
      admin December 29, 2013 at 3:14 am - Reply

      Howdy Linzi, That message usually means that the phone/tablet you are using is not compatible.

  107. Dee December 28, 2013 at 8:26 pm - Reply

    I bought my daughter a furby, tried installing the app only to find out it doesn’t work in the Caribbean. Would this be changing any time soon? There should have been a listing of the countries able to use the app at the various sales outlets. I just bounced up your site trying to find out what to do next.
    Thanks

    • Eric
      admin December 29, 2013 at 3:08 am - Reply

      Hi Dee, You’re right, there should be a list of countries that have support for the Furby apps. To my knowledge, Hasbro has not made any announcements yet about extending the apps to other countries, but were all hoping its soon!

  108. sharon December 28, 2013 at 8:45 pm - Reply

    I am completely disgusted by hasbro and their lack of information when purchasing a furby boom!!! i was under the impression if the android tablet supported the app it would work with the furby but obviously not! 2 very disappointed girls on christmas day!! number 1 present! number one rip off more like!!!!

  109. Donna December 28, 2013 at 8:59 pm - Reply

    I have a samsung galaxy 3 tablet. Downloaded the furby boom app on Dec. 25th and succesfully used it twice that day. However, the app will no longer open. I’ve uninstalled and reinstalled the app several times. Also restarted the tablet as well. Any suggestions?

    • Eric
      admin December 29, 2013 at 3:02 am - Reply

      Hi Donna, its possible that some files remain behind when you remove the app. Delete it again and make sure it is not running the the background (force shut down). After its gone, shut down your device , wait about 30-45 seconds at least then turn it back on and try the re-install.

  110. Cereh December 28, 2013 at 11:17 pm - Reply

    I have a Samsung Galaxy 4. I cannot connect our furby boom. :( My husband connected his iPhone 4 once….after that, nothing. We are very sad. We also tried resetting. That wasn’t successful. Any ideas?

    • Eric
      admin December 29, 2013 at 2:48 am - Reply

      I’m not sure why but the Galaxy 4 isn’t in the list of compatible devices for the Furby App. There have been a lot of issues with many devices being incompatible for use with the app, it’s a super bummer and I truly hope Hasbro develops compatible apps for more devices soon.

  111. Laura December 28, 2013 at 11:55 pm - Reply

    I have a Lenovo tablet, so it wont work with this device?

    • Eric
      admin December 29, 2013 at 2:26 am - Reply

      Some tablets seem to work with the Furby app, even when they aren’t listed on the Hasbro “Compatible list”. The only way to know for sure is to try it out. Install it on your tablet and see if it installs and runs properly. If you haven’t purchased a Furby yet, take your tablet to a toy store and try to sync with it. Maybe one of our visitors have tried this particular tablet and can tell us if it worked?

  112. Travis December 29, 2013 at 2:44 pm - Reply

    Ok so looking through this, I see one other comment about a high pitched sound coming from the tablet. My daughter has the Nabi 2 tablet now running 4.1.1 through their update. I also have a Asus Transformer which both do the same thing with the high pitch sound. I can fix the sound problem by going into the settings when the app first starts up and adjusting the communications setting all the way down, however doing so I can not seem to get the furby to recognize the app now. The Nabi’s microphone is on the bottom as the Asus’s microphone is on the side (well top when rotated) I know these are not on the compatibility list, but is there any word on if there will be an update to allow more devices?? If not anyway to actually contact Hasbro themselves (like this will probably not resolve anything either) Any ideas or suggestions I definitely welcome them as the sound is annoying…. Thanks in advance

  113. Cereh December 29, 2013 at 6:02 pm - Reply

    Thank you!

  114. Julie December 29, 2013 at 7:49 pm - Reply

    I am trying to connect my daughters new furby boom to the furby boom app and when my iPhone and iPad try scanning the furby it can not find the furby. We have tried deleting the app and reinstalling it, taking the batteries out of furby, resetting furby… Everything we can think of. When we are attempting to connect we are in a completely quiet room, the devices volume is at the highest setting, I checked to make sure the microphone on the iOS devices is one, we leave furby on a flat surface And have literally tried connecting with our iPhone and iPad on every possible place on the furby, and have tried hundreds of times with the iPad/iPhone between 1-10 inches away and can not get any connection what so ever!!!! Please help!

  115. maggie December 29, 2013 at 9:39 pm - Reply

    the furby boom app will scan my sisters fury boom, but not mine!

  116. emma December 29, 2013 at 9:43 pm - Reply

    Hi i cant seem to get the furby boom app on the kurio 7 to work. Is it compatible.

  117. Lori Vancura December 30, 2013 at 1:36 am - Reply

    I just today purchaced a leveno A1000L it runs the android OS the app downloaded fine, darn furby boom wont scan?? My daughter and I am beyond upset!!! It wont work on my husbands ipad either?? Any help would be appreciated!!

  118. ellie-jaye mum December 30, 2013 at 7:09 pm - Reply

    hey my daughter had a furby boom for her birthday yesterday and her aunty set it up to her iphone, my daughter has a samsung galaxy tab 2 7.0 and the furby will not connect at all I told her aunty to uninstall the furby app to see if that will work it hasn’t, is the furby compatable with my daughters device please help!

  119. S8N December 30, 2013 at 9:50 pm - Reply

    My GS3 seems to only work with the Furby if it is turned sideways which makes for playing difficult. Also it seems to just be a black screen on my Nextbook 8, does that mean it is an unsupported device? The personality keeps changing from male to female, a lot, is that normal? I really hope these issues are something that can be fixed so my 5yo won’t be disappointed in her Christmas toy. When did Bluetooth come out? Think maybe that would have worked better?

  120. Granny December 31, 2013 at 12:19 am - Reply

    Hope someone can give me a better understanding as to WHY the furby boom app is working fine on an old HTC phone that has android compatibility but will not work on a new Nextbook tablet with android compatibility. Any suggestions??

  121. Ercio December 31, 2013 at 12:51 am - Reply

    I have a Samsung Galaxy S3 and I cannot scan the Furby Boom. Any suggestions?

  122. Cecy December 31, 2013 at 2:32 am - Reply

    Hola. Tengo un Furby boom que compré en Estados Unidos. Ya instale la aplicación con una cuenta de iTunes de EUA. La aplicación está en español. Será posible cambiar el idioma del Furby también a español? Cómo lo hago?

    De antemano muchas gracias y esperó su respuesta.

  123. Melissa December 31, 2013 at 4:48 pm - Reply

    I have a Samsung Galaxy Tab 2.70 and it will not scan new furby boom, any suggestions?

  124. vilena December 31, 2013 at 7:15 pm - Reply

    I bought furby boom! ehrn was in usa. Now cant install in my local country Lithuania from Playstore. If i follow manually link i find the app but Error: This item cannot be installed in your device country. On daughter galaxy tab 10.1 error: not compatible device.

  125. happympl December 31, 2013 at 9:22 pm - Reply

    Furby boom is mute. Lights work and motion, but no sound. WE took off fur and no broken wires. Help!

    • Filip January 9, 2014 at 6:27 pm - Reply

      Hi, I have the same problem, furby boom is mute….what to do?

  126. Ella January 1, 2014 at 12:41 am - Reply

    Hi, i was wondering if Hasbro will let some other countries, download the Furby Boom App. My daughter can´t play with it because it won´t let us download it.

  127. Jsolanonar January 1, 2014 at 1:23 am - Reply

    Una verdadera lástima que no se pueda usar el furby boom en Latinoamérica, ojalá entiendan que ya muchos niños desean jugar con el muñequito y necesitan las app. Primero lo comercial, como siempre, un fiasco!!!

  128. william January 1, 2014 at 2:12 pm - Reply

    have the samsung galaxy 3 cell phone and the app works about 1 out of 10 times.says needs to be 10 cm it missed.do they not work good with cell phones

  129. kezr January 1, 2014 at 5:24 pm - Reply

    Hi I got my daughter a furby boom she has a Samsung tab2 7″ the app has downloaded but can’t find it when we scan do you know if this tablet works thanks .

    • kezr January 2, 2014 at 12:11 am - Reply

      Hi just an update . I’ve done it yes you read that right I’ve DONE it yay it’s only taken me a week . Samsung tab 2 does work its just finding the right spot to point the tablet at. Its even hard when you play the game just try and keep the furby and tablet 10cm apart . Good look guys x :)

    • Eric
      admin January 4, 2014 at 5:52 am - Reply

      Jezr, Hasbro says only the Galaxy Tab 2 10.1 is compatible, the Tab 2 7″ isn’t on their list.

      • kezr January 5, 2014 at 3:09 pm - Reply

        Hi just seen your comment back that it only works on samsung tab 2 10.1 this is wrong as I said my daughter has a 7″ and works fine x

  130. marcusf03 January 1, 2014 at 9:22 pm - Reply

    ive done everything ive read to do and still this thing is not connecting to my iphone5 i have about given up with it . why do they make such a bad toy that kids want? what else could i do to make this thing work

    ?

    • Eric
      admin January 4, 2014 at 5:50 am - Reply

      Hi Marcusf03, It should work without a hitch on the Iphone 5. Make sure the microphone end of the phone is pointed at the Furby not the speaker end and try again!

  131. Fernando January 1, 2014 at 9:52 pm - Reply

    We got a Furby boom from a friend who was bored of it and we download the furby boom app from Google Play store to my Tablet (Lenovo,idea A2107AF with Android version 4.0.3) but we found that the tablet is unable to scann the furby, we had tried all the recommendations we found in this page but still we have no positive results. Do you please have some suggestions?
    Thanks

    • Eric
      admin January 4, 2014 at 5:45 am - Reply

      The Lenovo pad apparently isn’t compatible with the Furby App.

  132. Ashley January 1, 2014 at 10:58 pm - Reply

    We downloaded it it scanned but when it loads all I get is a black screen with a circle in the left hand side that has my furby in it but wont let me see anything in the app. Then says my furby is not close enough but its sitting right next to it… please help:(

    • Eric
      admin January 4, 2014 at 5:44 am - Reply

      Hi Ashley, it sounds like you’re using a tablet or phone that isn’t compatible with the Furby app.

  133. Ashley January 1, 2014 at 10:59 pm - Reply

    My daughter has the nextbook 8 tablet

    • Eric
      admin January 4, 2014 at 5:43 am - Reply

      Does the app work on her Nextbook 8 tablet?

  134. Marc January 1, 2014 at 11:11 pm - Reply

    Hi, I have a Samsung Galaxy Tab 2 7″ P3100 ( 3g) and I can get the Furby boom app to work on it, however my friend has got the P3110 ( wifi only) and the app doesn’t. Mine is running android 4.0.3 and hers is 4.1.1 . It keeps saying the app is not available in her country yet . I am in the UK and she is in Tenerife (Spain). The list says the app is available in Spain. Any advice is greatfully recieved

    • Eric
      admin January 4, 2014 at 5:43 am - Reply

      Hi Marc, The app is available in the UK but not in Spain. Hopefully Hasbro will make it available in Spain in the near future.

  135. Biljana January 2, 2014 at 8:34 am - Reply

    Hi,
    Yesterday my son got Furby 2012 for the NY. Please tell us the solution for getting the application for Iphone or Ipad as we live in Macedonia and the app is not available in our country. He is crying all the time and is very dissapointed.
    Thanks for the response

    • Eric
      admin January 4, 2014 at 5:37 am - Reply

      Hi Biljana, I’m sorry to say that Hasbro has not made the app available in Macedonia yet. At this time they have not released any information about when it might be available there.

  136. Robe January 2, 2014 at 1:34 pm - Reply

    Hi!
    We’re about to purchase a tablet and it should be co-operating with my daughter’s new Furby. So I’m wondering if Samsung Galaxy Tab 3 will work with it? Or some other android-tablet, for example Fujitsu ST M532 Tab with Android 4.0? I wouldn’t like to purchase a tablet NOT compatible with Furby.

    If we get a new phone for my daughter, is Samsung Galaxy Trend going to be OK with Furby?

    • Eric
      admin January 4, 2014 at 5:36 am - Reply

      Hi Robe, heres a list of Android devices that Hasbro says are compatible with the Apps:
      * Samsung Galaxy S2, S3, Galaxy Tab 2 10.1 & Galaxy Note 2
      * Amazon Kindle Fire HD Gen 1 and 2 (Gen 3 is NOT compatible because it lacks a microphone)
      * Google/Asus Nexus 7
      * Motorola Droid RAZR Maxx HD (except model XT926)
      * Toys R Us Tabeo
      NOTE: Device must be running Android OS 2.3.3 or later

  137. Emily January 2, 2014 at 2:30 pm - Reply

    My sister recieved a furby for Christmas and started using the app on my mums phone then we downloaded the app on the family iPad so she didn’t have to use my mums phone. The only thing was there was no camera on the iPad so we used my mums phone to scan a code to receive a egg. But is there a way to update the furby app so we can have the egg on the iPad?

    • Christina January 5, 2014 at 3:58 am - Reply

      Emily, as far as we can tell, the data saved on one device for Furby Boom cannot be transferred to another device. You must start collecting all over again. My daughter has a large egg collection on my iPhone4 and has started a second collection on her IPhone 3 now that we downloaded the app there.

  138. Heidi boo boo January 2, 2014 at 6:30 pm - Reply

    HI, I have a Samsung Galaxy tab 2 7.0, the app appears to work fine on the device but no matter what I try it will not connect. Other devices contect to it fine Just mine that wont.. any advice or help please…. Heidi BOO HOO :(

    • Eric
      admin January 4, 2014 at 5:32 am - Reply

      Hi Heidi Boo Boo, Hasbro says the app is only supported on the Galaxy Tab 2 10.1 but no other Galaxy tabs for some reason.

    • kezr January 5, 2014 at 3:17 pm - Reply

      Hi I’ve had the same thing as you for a week . make sure you are using the Mic at the top of tablet not the speakers on bottom . Room need to be quite and hold about 10cm away but it does work . We too was on a Samsung tab 2 7″ x

  139. Simon January 2, 2014 at 9:04 pm - Reply

    The Furby Boom App cannot be downloaded in Malta. Can you please advise when the application will be available? Thanks!

    • Eric
      admin January 4, 2014 at 5:29 am - Reply

      Hi Simon, I wish I could, Hasbro hasn’t released any information on when they may be adding support for the furby apps in any other countries.

  140. Vicky January 5, 2014 at 12:27 am - Reply

    Hi! I have connected my Furby (Bee-Boo) to the app and everything had been OK, till it changed into a “man”. Now it’s back to another personality, but since this change, it does not connect to Furby Boom. Whenever I try to connect to the saved game, it says “this furby is not BeeBoo!” What am I doing wrong? Thanks!

  141. samie January 5, 2014 at 2:43 pm - Reply

    Hallo,
    versuche die App auf unser iPod zu laden. Leider ohne Erfolg. Es heißt immer: es ist eine neuere iPod Software erforderlich. Laut iTunes sind wir aber auf dem neuesten Stand. Hilfe !!!!!
    Furby wird für meine Tochter langweilig.

  142. Christopher Smith January 5, 2014 at 3:38 pm - Reply

    My daughters has a Samsung Galaxy Tab 2. She got a Furby Boom for Christmas. She downloaded the Furby Boom app from Google Play. Since she downloaded the app (Christmas day), she has only been able to get it to open twice. Every other time it locks up about 6 seconds into opening. We have “force stopped” the app, restarted the tablet, etc… Nothing seems to work. Is there an update coming out to fix this problem?

  143. fsilva20 January 6, 2014 at 8:45 pm - Reply

    How I can change the langue English to Spanish , I would like to Furby talk in Spanish… thanks

  144. Wendy January 7, 2014 at 6:11 am - Reply

    My daughter has a brand new Nextbook 4gb that runs on Android OS 4.1. For some reason we are having problems trying to get it to download the furby boom app, keeps coming up with an error. Help please !!! we are in New Zealand.

  145. keenan January 7, 2014 at 7:42 am - Reply

    I was wondering if the furby boom app worked on a samsung galaxy s4. I can download the app but I cannot get it to connect to my furby to save my life.

  146. keenan January 7, 2014 at 7:43 am - Reply

    Can i know when it will be available for the galaxy s4?

  147. Sheila January 7, 2014 at 10:39 pm - Reply

    My phone is a Huawei Ascend Plus with Android 4.0. When i download the furby boom app, it will scan the furby. After that,its like the app freezes up. I havent been able to go any further than this. I have tried restarting and reinstalling the app multiple times. What could be the reason why the app doesnt want to work right?

  148. Christine January 8, 2014 at 2:11 am - Reply

    Is Furby Boom Compatible with Android 4.2 Jelly Bean OS

  149. Claudia January 8, 2014 at 3:53 pm - Reply

    Hi. I have connected my furby boom to my iPhone since my purchase. I really hope to switch it to my IPad as I has been draining my phone’s battery fast. Wonder is it possible to retain the data after I switch devices?

  150. Filip January 9, 2014 at 6:14 pm - Reply

    Hi, I don’t know what happened but furby boom is not talking anymore :( he is reacting, his lips move, everything is normal……except that he can’t talk…….. Pls advise what to do

  151. Rolene January 13, 2014 at 2:40 am - Reply

    My cousin bought from the Philippines a Furby Boom for me last October 2013. She was able to give it to me in Australia last Christmas 2013. I was able to download the Furby Boom App in an IPad & IPad Mini but both would not scan my Furby Boom. I tried un-installing & re-installing in both devices but both would still not Scan. My Furby Boom has not been fed, bathed and is unhappy. Please help.

  152. jackie January 20, 2014 at 10:41 pm - Reply

    Hi my son has the furby boom app on his tablet (hp slate)and its working fine however its his birthday on 30th jan and he would love a furby boom ive seen then for £65 in argos. I wanted to know if I got him the furby boom it would definitely work with the app because I know he would be gutted if it didn’t work with the app.

    • Eric
      admin January 23, 2014 at 11:42 pm - Reply

      It would be risky because the HP Slate isn’t listed as compatible with Hasbro. It may work, but there’s also a good chance it wont.

  153. Mandy January 23, 2014 at 11:45 pm - Reply

    My daughter got the Furby Boom for Christmas and had loaded the app onto her Samsung Galaxy tab2 7.0. She was using it fine till a week ago it would not scan the furby. I tried reloading the app with no success. My question is why could she get it and then all a sudden it not work.??

  154. Dave C January 27, 2014 at 4:14 pm - Reply

    My daughter got a Kindle Fire HD for Christmas and a Furby Boom for her Birthday just last Saturday. The App downloaded just fine, but, the sound is totally messed up. About every 10 seconds or so, it snaps loud and soft, loud and soft for a couple seconds, then it stops. This is ongoing. Anything I can do to get this to stop?

  155. Gemma bradbury January 29, 2014 at 10:23 pm - Reply

    Mandy mine is the same. It has come up with ‘this is not day boo! please rescan or skip’ but if you skip you can still connect and feed etc but unable to hatch or create eggs. Very fustrating as it was working fine. I have even pressed the green refresh button underneath but no luck please help!!

  156. Charlotte February 9, 2014 at 4:50 pm - Reply

    My furby won’t scan,what should I do

  157. Carole prieur February 15, 2014 at 8:51 am - Reply

    Bonjour,
    J ai fait venir du Canada un furby boom pour ma fille car il parlait français . Malheureusement je n arrive pas à télécharger l’application sur apple pourtant j’ai un ipad touch 4 avec iOS 7 mais je n’arrive même pas a voir l appli sur apple store ! Qu’est ce que je peux faire pour le télécharger ? Est tout simplement possible pour la France ?
    Merci de votre aide

  158. danny February 20, 2014 at 11:23 pm - Reply

    cant believe it works with my cheap Chinese teclast tablet p85 but does not work with my asus transformer 201 ….thats a joke

  159. Rachel Seago February 27, 2014 at 11:01 am - Reply

    We bought two Furby Booms for my daughters. One linked up to the Samsung Tab 2 tablet but the other wouldn’t. I then download the software again….and now neither of them work. Scanned over 50 times and no luck. I then called Customer Services and they tell me that it’s only compaitble with the 10inch not the 7inch tablets. Why?! She told me that I should have checked before buying it….it says in small print on the box that I should have! Anyway, looking at it’s website it says it is compatible but not which size! Hasbro – you need to get your facts right on the website!

  160. Ashelynn February 27, 2014 at 4:53 pm - Reply

    Hi! My daughter accidentally changed the language of our Furby Boom app for iphone. She switched it to Spanish and now I can’t figure out how to change it back to English. Could I get some help please?

  161. Martin G March 5, 2014 at 7:38 pm - Reply

    hi, i have a Samsung Galaxy S3 mini tab, i have downloaded the furby boom app but it crashes instantly on start-up. Is this because it is not compatible with the mini tab?

  162. batty24601 March 6, 2014 at 3:55 am - Reply

    My ipad broke and the furby app was on it. Can I get my stuff back on my new one

    • Eric
      admin March 11, 2014 at 11:02 pm - Reply

      Only if you had your ipad backed up on iTunes.

  163. kay March 18, 2014 at 9:45 pm - Reply

    My daughter has a furby. My husband shook it and I refreshed it and fixed it back. Now it will not be recognized as the correct furby by the app. It has eggs but I can’t get them because the app says it’s the wrong furby when it’s the correct furby. How can I fix it?

  164. Hayley rothwell March 29, 2014 at 7:49 pm - Reply

    PLEASE PLEASE PLEASE help… We have a furby boom bought for my 7year old daughter,but every time ii try and scan it from my ipad mini it won’t find it. I have tried over 100times don’t know what to do now.

  165. Nic Taylor April 15, 2014 at 12:24 pm - Reply

    Hi. Here’s hoping you can help! My daughter has been busily building up her Furbling city. She had about 35 and…she came to me today to show me that they’d all disappeared. Granted, she has some learning difficulties and cannot read but is there anything she could have pressed to do this? If so, can we get them back? Fingers crossed as she is distraught!
    Thank you.

  166. Rachel April 24, 2014 at 6:58 pm - Reply

    Hi, my Furby Boom won’t connect to the app. It did before, and I don’t know what to do anymore. It hasn’t connected for maybe… 2 or 3 months now. Any recommendations on what to do? ( I could always try re-scanning and starting over, but I don’t really want to, though… ) Thanks a bunch!

  167. koen devloo April 24, 2014 at 9:49 pm - Reply

    I found a simple solution for the ‘ Furby Boom app not available in your country’ Android problem:
    Download ‘Psiphon’ in the Google Play store, install it and open it, choose browser mode and go to Google Play website and search and install Furby Boom app, it may prompt for your phonenumber to verify identity, because it believes you are located in the USA now ;-) Good luck, and oh yes, if you fail to scan the furby in the boom app, try holding the tablet or phone mic close to the furby boom and tickle it to make sound, while scanning..

    • Eric
      admin June 12, 2014 at 1:03 am - Reply

      Thank you for the Tips Koen!

  168. diana flaksman April 25, 2014 at 11:16 am - Reply

    i just ordered a new furby boom to israel from ebay and i use iphone 5.
    i dont know why the app is not aveilable on the app store cant even search for it

  169. sieghild May 2, 2014 at 12:29 pm - Reply

    i can’t download the app from the google play account. apperently it is incompatible with a samsung tab 3. will this be fixed in the near future. and when will the furby boom’s be available in belgium

  170. furby May 19, 2014 at 4:29 pm - Reply

    I live in Greece and one of my friends from Canada brought me a furby boom. I can’t get the app. What do I do????

  171. Lila May 20, 2014 at 3:58 pm - Reply

    My daughter was playing with her brand new Furby boom and suddenly it run out of sound!!! It keeps moving and apparently works fine but there’s no noise! Help please!!!!! It’s the second Furby boom I get! (The first one after a few weeks didn’t work so I changed it!)

  172. A random girl. June 2, 2014 at 6:53 am - Reply

    Hello, I tried scanning my Furby Boom on the app.
    I didn’t get far…I’m still trying to get it to learn it’s name. I have tried everything like doing the 10 cm thing, hovering it over the device, putting it in the air, Everything…
    I have tried at least about 50-60 times.
    It’s just not picking up!
    Could someone please help me?
    Thanks.

  173. darren June 23, 2014 at 7:12 am - Reply

    Hi. We are about to move from android to ipad. We would like to also move the hard earned eggs and furblings. How can we do this?
    (Furby boom).

  174. Ansar June 28, 2014 at 4:03 am - Reply

    Just bought a Furby for my daughter and I cannot have the apps as I am from Mauritius. Is there anyway to get the IOS app?

  175. Katy July 2, 2014 at 5:40 pm - Reply

    I live in Israel and I can’t get the app. What we can do? Thanks for help

  176. lona July 6, 2014 at 10:39 pm - Reply

    Hello i have a question can you download the furby app on samsung galxys

  177. Ana Maria Correa July 7, 2014 at 8:10 pm - Reply

    Buenas tardes: mi hija compro un furby de los pequeños estamos en Colombia, y despues de bajar la aplicacion en un iphone4 en un 5 y en un ipad mini… No lo puedo scanear y no consigo un contacto de servicio al cliente de hasbro en colombia. Alguien me puede ayudar?

  178. furby fan July 16, 2014 at 1:42 pm - Reply

    If anyone needs the app but is not in the US a simple work around is to change your location in iTunes and remove your credit card. Use any US address with zip code and you can now access the US store. Usually you need a US based credit card but as the Furby Boom App is free this doesn’t pose any problems. When you’re done just edit your iTunes details back.

    • Eric
      Eric July 24, 2014 at 1:58 am - Reply

      Thank you for sharing!!

  179. Matthew July 27, 2014 at 5:23 pm - Reply

    Cannot get furbling to scan on my iphone 5 or samsung note. What am I doing wrong?

  180. Dilney Souza July 28, 2014 at 10:02 pm - Reply

    Não consigo fazer o furby boom funcionar no galaxy s3 mini na tela inicial fica uma bolinha com o furby e resto da tela tudo preto

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