How do I reset my Furby?!?
I’m hearing from a lot of people that some of the new Furbies have a case of narcolepsy (aka they wont stay awake). Rather than have everyone read through ideas in the comments of other posts, I want to list everything here in one post for you. Hopefully some of you will get your little critters running again!
Your Furby keeps going to sleep. Your Furby’s eyes light up but he does not respond. Your Furby makes a buzzing noise. Your Furby seems to be DOA and wont come on at all. There are several scenarios and unfortunately only a few possibilities. Lets go over them:
1. Make sure good, fresh batteries are installed and that they are all installed correctly (all pointing the right directions as illustrated in the battery compartment)
2. Remove the base of your Furby and push the “refresh button” for 2 seconds, then replace the base. This will reset the hardware while retaining all of Furby’s personality.
3. If step two does not work, you may want to return or exchange your Furby where you purchased it (you can do this even if you bought it on eBay).
4. Last ditch effort, call Hasbro Customer service at: 1-800-327-8264 or in the UK the number is: 00800 22 42 72 76
Step two is said to work most of the time, hopefully it will work for you!