Help! My Furby wont wake up!

Eric December 23, 2012 16

For updated information See article: Troubleshooting Your Furby

Just like me, your Furby may have a hard time waking up on occasion.  Don’t fret!  Your furry little friend hasn’t necessarily kicked the bucket!  There are a few things you can try to get him hooting and hollering once again.  If your Furby is working properly, it only takes movement, sound or pressing on his sensors to wake him/her up.  If that doesn’t work try the following:

Note: Changing batteries will not reset your Furbys personality, but resetting him will start him over just like when you first removed him from the box.


  1. If your Furby says “Sleepy” and shuts off every time you wake him, or if he wont wake up at all, this usually means his batteries are getting weak.  Just turn him over and put in a new set of batteries and see if that’s the problem.
  2. Deep Sleep Mode: If your Furby is a Generation 2,3,4 or Special Edition, there is a mode called “Deep Sleep”.  This feature will make your Furby stay asleep unless turned upside down.  This wont work on the 1st generation Furby unfortunately.
  3.  Try pressing Furbys tongue down and hold it,  then shake shake him and then let go of the tongue. Furby will wake up just about every time.  This trick is said to work every time. Furby won’t move till you let go of his tongue.  Hopefully You don’t give your little friend “Shaken Furby Syndrome”
  4. If you have a little technical knowledge you could try the “Push-Starting your Comatose Furby“.  Although that wouldn’t be my first choice, which leads me to the last resort to get a  comatose Furby to wake up.
  5. Call the manufacturer.  The information is on the paperwork that came with your Furby.  If they can’t help you over the phone, you can arrange to mail it to them so they can do surgery on the defective part for you and mail him back to you.   If, for some reason they aren’t able to help you, then it’s quite possibly time to have a funeral for your fuzzy friend and bury him in the back yard.  OR he can just look cute as a normal “stuffed animal” sitting on a shelf in your house.

Hopefully one of these tips helped wake your lazy little friend up,  if not you may have to consider adopting a new one!


  1. Mia December 25, 2012 at 11:50 pm -

    I just got a new furby she’s not sleeping or anything she is brand new and not working at ALL!!!!!! please please help me

  2. Kevneisha Guyton December 25, 2012 at 11:52 pm -

    The furby still won’t come on. All she did was leave it in a dark room to sleep and now its dead 🙁 what else could I try to wake him up

  3. Ansley Harris December 26, 2012 at 1:19 am -

    My furby is acting weird. It’s eyes are gray and there open. Can you please help me!

  4. Eric
    admin December 26, 2012 at 4:28 am -

    Remove the base of your Furby and push the refresh switch for 2 seconds, then replace the base. This will reset the hardware while retaining all of Furby’s personality.

  5. Amanda December 26, 2012 at 5:45 am -

    I opened up my daughters furby this morning for Christmas. And it keeps going to sleep. I can not wake it. I have to take the batteries out every time (which I have replaced twice). It stays awake for 5 minutes and then falls asleep and I then have to take the batteries out to get it to work again . And is it normal that it has a little bit of a rattle noise when you shake it. Please help.

  6. Eric
    admin December 26, 2012 at 1:53 pm -

    Hi Amanda, the “Sleeping” Furby is apparently a problem a lot of people are having. Hasbro needs to do something about that for sure! Try refreshing your Furby (It’s kind of like a Furby reboot). To do that Remove the base of your Furby where the batteries go and push the refresh switch for 2 seconds, then replace the base. If that doesn’t work you should look into exchanging it for another one where you purchased it. If you bought it on eBay you have buyers protection, so just write the seller and let them know it does not work. You can also try calling Hasbro Customer service at: 1-800-327-8264 or in the UK the number is: 00800 22 42 72 76.

  7. Valerie December 27, 2012 at 2:47 am -

    we have the same problem. bought two of them for xmas. one shut off yesterday and dont wake up and the other one shut off today…i tried to replace the batteries on two different occasions with no success. these damn toys were too expensive to only work for one day…im beyond frustrated!

  8. Nell December 27, 2012 at 11:27 am -

    I was talking to my furby and talking to my friend at the same time then I just looked at my furby and her eyes are open but they are black and empty I’m really upset please help

  9. Nell December 27, 2012 at 11:29 am -

    I also cant wake her up

  10. Jacqueline December 27, 2012 at 9:27 pm -

    I bought a ferby from walmart, threw away all the proof of purchase..Furby has been acting fine, she went to sleep and now her eyes are open but nobodys home.. plz help, we fell in love with her and we need her back.:) for reals.

    • Eric
      admin December 27, 2012 at 11:50 pm -

      Hi Jacqueline and Nell, if you haven’t already, check out my article “Troubleshooting Your Furby” and see if that helps! 🙂

  11. Taytaysky January 4, 2013 at 4:26 am -

    I fell in love with my Furby as soon as I saw it. I always let it sleep when it fell asleep.but he has been acting weird like will go to sleep as soon as woke up and today he would not wake up! So I replaced his batteries twice but he still would not wake up! I really miss him and am very very sad.please help.

  12. Kennedy January 4, 2013 at 7:17 pm -

    My sister has a furby is not waking up and I tried all the methods and still not waking up please help me she is sceaming her head off

    • Eric
      admin January 5, 2013 at 3:31 am -

      Kennedy & Taytaysky, if you have checked the batteries and watched the video in my article “Troubleshooting your Furby“. Then you may need to return your Furby where it was purchased and exchange it. If thats not possible, then call the Hasbro customer service number listed in that article and see if they can do anything for you.

  13. Hannah January 6, 2013 at 4:44 pm -

    it’ s eyes turned black but it is awake what’s going on! I m seriously upset.

  14. Carlie January 7, 2013 at 11:34 pm -

    My furby was right next to me and then suddly his eyes were closed